check if crm contact exists
Hello,
is it possible to check if a CRM contact already exists?
I want to push data to CRM, but to avoid duplicate entries I need to check if a CRM contact is present.
The logic is like this: Check if an entry in CRM module contacts is present, if yes -> update contact data, if not -> update or create entry in CRM module leads.
Any hints how to do this in a journey?
Thanks in advance, Bodo