Custom Report for Zoho Desk Blueprint Transition and SLAs
Custom Report for Zoho Desk Blueprint Transition and SLAs
We were been checking to create a custom report on SLA violations happened on Blueprints.
But couldn't find a way to do it by following this article:
https://help.zoho.com/portal/en/kb/desk/reports-and-dashboards/articles/understanding-the-blueprints-dashboard
How can we access this data?