Customer Portal will soon be hosted on a new domain

Dear users,

We're changing the Customer Portal's default domain from billing.zoho.com/portal to billing.zohosecure.com/portal for security reasons. Starting from 5 June 2024, your customers who are using the Customer Portal will automatically be redirected to the new domain. The domain change will not affect your customer's data on the portal such as transactions, comments, etc and they will be able to access their portal as always.

Note: The domain change is applicable only if you haven't configured a custom domain for your organization.

If you've used the default customer portal's URL (subscriptions.zoho.com/portal or billing.zoho.com/portal) in your website or elsewhere, ensure that you update it to billing.zohosecure.com/portal. You can also inform your customers about the domain change to prevent any confusion.

These are the domain changes for each DC:

DC	Old Domain	New Domain
US	billing.zoho.com/portal	billing.zohosecure.com/portal
IN	billing.zoho.in/portal	billing.zohosecure.in/portal
EU	billing.zoho.eu/portal	billing.zohosecure.eu/portal
CN	billing.zoho.com.cn/portal	billing.zohosecure.com.cn/portal
AU	billing.zoho.com.au/portal	billing.zohosecure.com.au/portal
CA	billing.zohocloud.ca/portal	billing.zohosecure.ca/portal
SA	billing.zoho.sa/portal	billing.zohosecure.sa/portal
JP	billing.zoho.jp/portal	billing.zohosecure.jp/portal

The domain change is effective for the customer and vendor portals across the Zoho Finance Suite of applications and will also apply to Zoho Books, Zoho Inventory, Zoho Billing and Zoho Invoice.

If you have any questions about this change or need assistance, feel free to email us at support@zohobilling.com.

Regards,

The Zoho Billing Team

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Subhashri Kamaraj

Sticky Posts
Zoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than
Introducing Developer Space in Zoho Subscriptions
Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to