Drip Campaign Email Reply All for Subsequent Reminder Emails - Zoho Campaigns
We have successfully set up an email campaign using Zoho Campaigns that has timed conditions to send additional messages if there is no response from the previous messages in the thread.
What I'd like to accomplish is have the 2nd and 3rd "reminder" messages be "reply-all" emails to the previous messages in the thread following this logic:
- Send 1st Email
- If Response, end workflow.
- If No Response to 1st Email within "x" time, then "Reply All" to 1st Email with content for 2nd Email
- If Response to 1st or 2nd message, end workflow
- If No Response to 1st or 2nd Email within "x" time, then "Reply All" to 2nd Email with content for 3rd Email and end workflow
Here is our current workflow, but you'll see that the two response messages are not "Reply All" messages to previous emails in the workflow:
Is there a way to accomplish this using the tools in Zoho Campaigns?
Thank you!
Steve
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