I have automated rules for Due Date based on a ticket's urgency, which can be 1 hour, 4 hours, or 24 hours. However, I would like the ticket closure time to consider only business hours.

For example, a priority 1 ticket (1-hour SLA) received after business hours (e.g., 11 PM) should count the interval from 9 AM to 10 AM the next business day for closure, instead of the time between 11 PM and 12 AM.

Is this possible?