Email about changing CNAME records
All of my Zoho Sites are down with no notice. I received the instructions to change DNS records but I can't follow them for sites where I registered the domain through Zoho. I would have thought that if you are changing name server IP addresses, that the domains purchased through you would work automatically. Now I am stuck. Please help. "Make the following changes in Zoho Sites builder.
- Login to Zoho Sites, go to Manage >> Settings >> Domains.
- Make www.yourdomain.com (domain with www) as your primary domain. --> I ordered the domain from you. When I click on the bubble to mark the www version as the primary domain, it is now green but says I have not configured the domain. The site is still down.
Make the following changes in Zoho Sites builder.
- Login to Zoho Sites, go to Manage >> Settings >> Domains.
- Make www.yourdomain.com (domain with www) as your primary domain.
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Make the following changes in your domain manager.
- Set domain forwarding for yourdomain.com to www.yourdomain.com.
- Set CNAME for www and point it to zhs.zohosites.com.
- Remove the A Record pointing to (xx.xxx.xxx.xxx - removed for security reasons)"
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