Email Templates - Missing Images

ZoHo Invoice Support Team,

I am having a problem with images in my email templates. The images are not showing up in the emails that get sent. Let me explain.

I have HTML code in the Invoice Notification email template within the Email Settings area. The HTML code includes the use of the IMG tag to embed images into the HTML email. However, when the email gets sent, Zoho Invoice is removing the SRC portion of the IMG tag.

As an example, let's say my Invoice Notification template consists of the following:

----------------

<img src="http://www.mydomain.com/images/line.jpg" width="500" height="5">
<img src="http://www.mydomain.com/images/logo.jpg" width="100" height="50">

Dear %FirstName%,

Thank you for using our services. Attached to this email is Invoice #%InvoiceNumber% (in Adobe PDF format) for the amount of %Total%. As we operate on a Net 30 payment term, please submit payment by %DueDate% to avoid any late fees.

Sincerely,

Our Business

<img src="http://www.mydomain.com/images/line.jpg" width="500" height="5">

------------------

When the email is sent, the source of the HTML email looks like this:

-------------------

<img width="500" height="5">
<img width="100" height="50">

Dear Roger,

Thank you for using our services. Attached to this email is Invoice #347 (in Adobe PDF format) for the amount of $100.00. As we operate on a Net 30 payment term, please submit payment by April 15, 2009 to avoid any late fees.

Sincerely,

Our Business

<img width="500" height="5">

---------------------

As you can see, ZoHo Invoice is stripping the SRC parameter from the IMG tags.

Something must have changed on your system, because it only started doing this within the last month or so. It used to work just fine.

Please help.

Thx.

- MWM

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
mwmconsulting
David Kovacs
Elamaran.S

Sticky Posts
Zoho Invoice Will Soon Discontinue Support for Older Browser Versions
Hello users, Starting from May 15, 2024, Zoho Invoice will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than
Bulk Printing now available in Zoho Invoice
Hello, We are happy to announce the much requested and much awaited feature in Zoho Invoice - Bulk Printing of Estimates and Invoices. All you need to do is, select the invoices you wish to print and then click the 'Print' button. All the invoices will be downloaded as a single PDF file which can be printed as you wish. You can print upto 25 invoices at a single go. Go ahead and give it a shot and let us know how it worked for you. Regards, Reshma
Introducing the iPhone App for Zoho Invoice
Now you can invoice on the go from your iPhone through the Zoho Invoice iPhone app. Our iPhone app is available at the apps store for download. The app is special in more ways than one: An impeccable UI takes your invoicing experience to a whole new level That's a first native app we've come up with It's available for FREE!!!!! Yeah, absolutely Free. No brainer there, we just wanted to make our users to enjoy the app no strings attachedHere some snapshots of the app: For the real experience, head