Email to CRM

Does CRM via Zoho One support emails to CRM, ideally as a Lead? It would also need to support emails coming from contacts which aren't already in the system. Most comms come from those usual primary contacts, but we often get quote requests and queries from all sorts.

We want to have an email address called something like sales@mydomain.com that goes to the CRM and allows the sales team to look at those emails and assign them based on region, skills, client etc.

Thanks

Olly

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