Dear Zoho Team,

We have a problem, there is 1 Ticket with/contain 3/4/5 different emails. This problem does not occur in all tickets, but it is very disruptive to our operations

I have tried to connect to ZohoDesk Technical Support but none of them provide a solution, they only blame our users and email providers (google), so this problem still occurs until now.

I am attaching a printout of the ticket pdf as information