Every time an event is updated, all participants receive an update email. How can I deactivate this?

Every time an event is updated, all participants receive an update email. How can I deactivate this?

Every time an event is updated in Zoho CRM (e.g. change description, link to Lead) every participant of this meeting gets an update email. Another customer noticed this problem years ago in the Japanese community:

Is there a simple setting to deactivate these update mails?

This "feature" may be useful to some customers, but it is a real mess for us. Especially with the connection to Outlook. The descriptions in outlook are nicely formatted, but the Zoho CRM only accepts blank text only in the "description" field. Now when this meeting is linked to a lead or contact, the system thinks the description has been changed and sends out update emails.
This is unbearable, as our customers are bombarded with unnecessary and poorly formatted emails.

      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ




                                ご検討中の方