Field value being set to blank
Users are reporting strange behaviour with the AGREEMENT form that contains an ASSET subform.
Here are the steps to create the behaviour
What I have found is that when you edit an agreement, the assets related to the agreement will have the ASSET TYPE set to empty. The view has a filter which results in seeing less entries. The strange thing is that I cannot recreate the issue from my developer account. I have used test accounts and seen other users recreate the issue. Both the AGREEMENT and ASSET form are shared to my domain so I don't think it's a permission issue. Also, I cannot recreate the issue with my account so I don't think it is a script issue either.
I have checked the code and cannot find references to where the ASSET TYPE is set to null or an empty string. Can you please investigate?
Note, the application is shared.
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Zoho Orchestly Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.