Field value being set to blank

Field value being set to blank

Users are reporting strange behaviour with the AGREEMENT form that contains an ASSET subform.

Here are the steps to create the behaviour
What I have found is that when you edit an agreement, the assets related to the agreement will have the ASSET TYPE set to empty. The view has a filter which results in seeing less entries. The strange thing is that I cannot recreate the issue from my developer account. I have used test accounts and seen other users recreate the issue. Both the AGREEMENT and ASSET form are shared to my domain so I don't think it's a permission issue. Also, I cannot recreate the issue with my account so I don't think it is a script issue either.

I have checked the code and cannot find references to where the ASSET TYPE is set to null or an empty string. Can you please investigate?

Note, the application is shared.
    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ




                              ご検討中の方