Flex Your Creativity – A New component to Canvas in Zoho CRM

Flex Your Creativity – A New component to Canvas in Zoho CRM

Hello Everyone

We’re excited to introduce Flex, a new component for Canvas in Zoho CRM! Flex is here to give you greater control over how your data is displayed in your layouts. This component enables responsive layouts that adapt across different screen sizes and devices, thus enhancing the end user's experience.

What can you do with Flex?

Adding the Flex component to your layout helps you create customizable and adaptive designs and improves data visualization and user interaction.

This component ensures that your canvas is designed optimally no matter the screen size.

Use a flex component when you want a layout that is :

  • Responsive : easily adapts to different screen sizes

  • Flexible : allows items to grow, shrink, or align dynamically

  • Centred : helps centre elements vertically or horizontally

  • Evenly Spaced : distributes items evenly within a component

  • Requires Row or Column layouts : makes arranging elements on rows or columns easy

See below to understand how a record looks after using a canvas layout created with flex components that will automatically adjust as information is added to the interface.


Types of Flex components

There are three types of flex components that you can choose from to create your canvas layout depending on your requirement.

Vertical Flex 

Allow items to appear vertically (across columns) in the element. Use this flex to organize information sequentially, such as business cards or customer profiles. 


Horizontal Flex 

Allow items to appear horizontally (across rows) in the element. Use this flex for comparisons like performance metrics or sales pipeline.


Wrap Flex 

Let items be wrapped into the next line when the number of children items exceeds the parent flex element's width. Use this flex to create space-efficient layouts such as product catalogs or event listings.


How does Flex help achieve responsive layouts?

The Flex Component brings in essential tools that automatically adjust elements of a layout, ensuring a seamless user experience. These include:

Auto Responsive 

This tool can be used so that the flex component automatically adjusts horizontally or is stretched vertically based on the component size. This means that items within the component will reposition or resize, maintaining a default minimum width for all items in the component.


Auto Column 

With this tool, the flex component arranges items into rows based on column count. This prevents overlapping without the need for manual adjustments.


Minimum & Maximum Width for Items 

Control how elements expand or shrink within the layout, ensuring that important details remain visible and accessible.


NotesNote : You cannot select both auto responsive and auto columns tools for the selected component at the same time. Doing so will automatically deselect one of the options.

Advanced Flex Tools for Customization

Take full control over your CRM interface with these additional Flex Tools:

  • Flex Item Alignment - Align elements precisely within the layout for a polished and professional appearance.

  • Flex Item Gaps - Maintain consistency by adding uniform spacing between flex items, improving readability.

  • Flex Item Hug - Allow an element to shrink or expand based on content size, optimizing space usage.

  • Child Flex Items - Control how nested items behave within a flex component, improving adaptability.

  • Fill Width - Stretch components to occupy the full width of the vertical flex component for a seamless design.

  • Convert to Flex - Easily convert multiple elements into a flex component and save time and effort creating from scratch.

  • Replace with Section / Replace with Flex - Replace a flex component with a section or replace a section element with a flex component easily from the canvas builder without disrupting the layout's design.


This update empowers you to design seamless, engaging layouts that match your customers' unique needs. Try it out today and elevate your Canvas experience!

For more details, please comment below, and we will get back to you at the earliest.



      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ




                                ご検討中の方

                                  • Recent Topics

                                  • Zoho Desk EU slow/unresponsive

                                    Has anyone else got issues with ZohoDesk today in the EU? It takes an age to come back and if you do start typing something and try and send or save it looks like it times out. We are also getting this pic. ot I can't see anything on https://status.zoho.eu/
                                  • EU DC Partial Outage Resolved: A Detailed RCA

                                    Incident Summary Due to an overload on one of the nodes in the EU DC for Zoho Desk, the system was unable to handle the heavy load, causing a slowdown in requests and resulting in a partial outage for customers with data residing in that node. On May
                                  • CRM Percent custom fields: When will it show the % symbol and behave like %?

                                    1. Actually Percent custom fields fail to show the % symbol. 2. When in formulas Percent fields work like number: 100 x 5% = 5 ideal world 100 x 5% = 500 what happens actually 3. When importing Percent fields the % symbol has to be removed and the data
                                  • How to use OR when filtering using two fields

                                    I want to create return a list of Account Names by filtering on Field1 = "yes" OR Field 2 = "no" I can't see how to use the OR in the filter.
                                  • Subforms and automation

                                    If a user updates a field how do we create an automation etc. We have a field for returned parts and i want to get an email when that field is ticked. How please as Zoho tells me no automation on subforms. The Reason- Why having waited for ever for FSM
                                  • Xero Billing Data (22 instances) - Zoho (CRM) - Single Source of Truth For Client Data & Notes

                                    Hi - I’m trying to build out a CRM for a Single Source of Truth Currently I have 22 Instances of Xero (for legal entity purposes - can’t consolidate to one) How would I be best placed to do this? Is it possible to have all the Xero instances (22) → Consolidated
                                  • Select CRM Custom Module in Zoho Creator

                                    I have a custom module added in Zoho CRM that I would like to link in Zoho creator.  When I add the Zoho CRM field it does not show the new module.  Is this possible?  Do i need to change something in CRM to make it accesible in Creator?
                                  • New 2026 Application Themes

                                    Love the new themes - shame you can't get a little more granular with the colours, ie 3 different colours so one for the dropdown menu background. Also, I did have our logo above the application name but it appears you can't change logo placement position
                                  • Zoho Expense - Bi-Weekly Report Automation

                                    Hi Zoho Expense Team, My feature request is to please include an option to automate creation of reports bi-weekly (every 2 weeks)
                                  • Introducing Workqueue: your all-in-one view to manage daily work

                                    Hello all, We’re excited to introduce a major productivity boost to your CRM experience: Workqueue, a dynamic, all-in-one workspace that brings every important sales activity, approval, and follow-up right to your fingertips. What is Workqueue? Sales
                                  • PDF Generator Upgrade

                                    Hi Team, What will happen if I don't make any changes for existing template. Zoho just ask us upgrade but haven't tell the benefit. Zoho Corporation
                                  • Zoho CRM Case Notes - Share to Customer

                                    Hi team does anyone know the Api to set a note, against a case, to shared with customer? i cant seem to find it  cheers 
                                  • 500 internal server error on opening an iframe through a deluge script

                                    Hi Team I am trying to open an external url in an iframe through my deluge script which is associated to a custom button . By doing this i am getting an "Internal Server Error" . Please can you help me with this.
                                  • Zoho CRM Quotes – Subform and PDF/Writer Limitations

                                    Hello, I am encountering the following limitations in Zoho CRM Quotes: Custom product images cannot be uploaded in the subform – the image upload field cannot be added; only the file upload field is available. File upload placeholders cannot be used in
                                  • Strange behavior in CRM Number Field – Characters allowed but not "e"?

                                    Hi everyone, Has anyone faced this strange issue in Zoho CRM? In a Number field, it is possible to type some characters, but the character "e" cannot be entered. This was really surprising to me. Normally, a number field should restrict all characters
                                  • No background for video recordings, no playback speed, can't even playback longer recordings - have to download…

                                    Hi. We utilize heavily video messages on Slack, but wanted to migrate to Cliq with Zoho One, however very basic yet very frequently used feature is missing: backgrounds for video recordings and playback speed. We were not happy with Slack's 5 minute limits
                                  • Support inefficiency

                                    We have been asking for support for a minor adjustment for 12 days now and we haven't got a single viable resolution from support team despite there are 19 emails going between our HR team and various support emails from Zoho. 1. they do not understand
                                  • Can I export to PDF in Zoho Learn

                                    I have seen help pages where export to pdf options are available but I do not see that option available from the application. I see that exprt is available in my free trial version but that is only to html pages. I need to be able to export my manuals
                                  • Zia capabilities now available in the Professional edition announcement

                                    Hello all! The Professional edition now supports a broader set of Zia capabilities, enabling teams to bring AI into more of their everyday CRM work. From writing assistance and summaries to setup support, predictions, and recommendations, Zia can now
                                  • Perfomance Management - Zoho People

                                    Hi team, I am looking for performance management data such as KRA, goals, feedback, appraisals, etc., in Zoho Analytics. However, I am unable to find these metrics while editing the setup. Could you please confirm whether these fields are available in
                                  • Where Do I set 24h time format in Cliq?

                                    Where Do I set 24h time format? Thanks
                                  • Send out follow-up email in the same thread (threaded conversations in individual emails) from Zoho CRM

                                    Hi, I'm new to Zoho. I'm trying to send individual emails to my leads one by one. And I'll send out follow up email if I don't hear back from them later. However, instead of sending a new email, I want to reply in the same email thread so that the recipients
                                  • This will be long, Please bear with me - Next Gen Layout - Search

                                    In general, I think that Zoho are going in the right direction with the Next Gen UI. The latest update brings some nice improvements and all-in-all from a user's perspective I think the improvements are generally very good. However, there are some areas
                                  • Selecting all notes in a notebook

                                    In Windows11, I select a notebook and I get a list of notes, but only 30 notes. If I scroll down to the end, I get an additional 30 notes (and at the top it now shows 60 notes). I can keep doing this to eventually see all my notes but this is a real pain.
                                  • Update latitude & longitude address field API

                                    How do I update the coordinates of an address field from a widget? I can't modify the latitude and longitude of the address field. I think the problem is how I'm writing formdata variable. zoho_init.then(function (data) { var queryParams = ZOHO.CREATOR.UTIL.getQueryParams();
                                  • Filter Records in CRM API

                                    Hi Team, I’m currently working on a task to retrieve expired deals from the CRM. By “expired deals,” I mean deals where the closing date has already passed and the stage is not “Closed Won” or “Closed Lost” (i.e., all other stages). I tried using both
                                  • User Name in Zoho Cliq Not Updating Across Apps?

                                    We updated the name of a user in Zoho. (From Sue to Taylor) Her name has not been updated in Cliq on all apps. When in Zoho One, if I go to Cliq directly, it is correct, but if I am in another app, and the Cliq bar pops up on the bottom, it will be the
                                  • Ability to Use Both AND and OR When Creating Rules (Advanced Conditions)

                                    I'd like to be able to use more complicated logic when setting up rules. E.g. in Zoho Mail, I can choose "Advanced conditions (AND/OR) to create a rule that can be applied to multiple subject lines from the same sender. But in Zoho TeamInbox, I will have
                                  • Attaching files to emails within CRM Deals.

                                    Hello, We have recently started using the extension "Workdrive for CRM" (Related List) to view/store our documents for each Deal, instead of using Attachments. Overall it feels like a better way to go but the user experience is not so great when it comes
                                  • Why I can't map Account Name from lead module to Account module?

                                    When I qualify a lead in the bluerprint, I use automated conversion in Blueprint to automatically create Contact, Account and Deal. the Deal record and contact record has been successfully created automatically as I expect, but I can't see any account
                                  • Pause(1);

                                    I'm using scheduler to invoke an interaction via http post with an external service. The schedule code uses a for-each loop that runs so fast my external application's log files get messed-up (they are named by date-time stamp). What I'm suggesting is
                                  • Release Notes | February 2026

                                    We have rolled out another set of enhancements in Vertical Studio during February 2026, bringing improvements to Canvas customization, reporting capabilities, and data access controls. Here is a summary of what was released during February 2026: Canvas
                                  • Agentic Engineering with Zoho: The Next Evolution of Intelligent Systems

                                    The concept of Agentic Engineering is reshaping how modern systems are designed. It introduces a new layer to the way we think about artificial intelligence and system architecture. For years, most software systems have operated in a reactive way — responding
                                  • Engenharia Agêntica e as soluções da Zoho

                                    O conceito de engenharia agêntica impacta diretamente como os sistemas são projetos. Este tema inseri mais uma camada a nossa idéia de inteligência artificial. Antes o desenvolvimento de sistemas operavam de forma reativa e dependente de comandos diretos,
                                  • Effective project and task customization with CodeX

                                    Dear users, Beyond Task Lists is a series of articles aimed at showcasing the various customization capabilities of Zoho Projects. We'll discuss real life project management scenarios, use cases, and requirements that needs combining multiple features.
                                  • Is Zoho Sites still actively being developed?

                                    Hello, Is Zoho Sites still actively being developed as part of the Zoho ecosystem? I noticed that the What's New page (https://www.zoho.com/sites/whats-new.html) does not show any updates since Q1 2025. We were considering migrating our website from Squarespace
                                  • Set expiration date on document and send reminder

                                    We have many company documents( for example business registration), work VISA documents. It will be nice if we can set a expiry date and set reminders ( for example 90 days, 60 days, 30 days etc.,) Does Zoho workdrive provide that option?
                                  • Depositing funds to account

                                    Hello, I have been using Quickbooks for many years but am considering moving to Zoho Books so I am currently running through various workflows and am working on the Invoicing aspect. In QB, the process is to create an invoice, receive payment and then
                                  • Debit opening balances of vendors

                                    Dear colleagues: I am looking at the trial balance as on 31st March 2024, and punching opening balances (1st April 2024) in Zoho Books. Vendors have credit balances, by its nature, but some of our vendors have debit balances as well (e.g., we have paid
                                  • Zoho Books emails suddenly going to Spam since 11 Nov 2025 (Gmail + now Outlook) — anyone else?

                                    Hi everyone, We migrated to Zoho Books in July 2025 and everything worked fine until 11 Nov 2025. Since then, Zoho Books system emails are landing in customers’ Spam (first Gmail, and now we’re seeing Outlook/Office 365 also starting to spam them). Impacted
                                  • Next Page