How can I use Zoho's Sales IQ Javascript APIs if I have chat enable through Zoho's ASAP add-on and not with SalesIQ?

How can I use Zoho's Sales IQ Javascript APIs if I have chat enable through Zoho's ASAP add-on and not with SalesIQ?

Hello Zoho Team,

I am currently exploring the functionality of Zoho SalesIQ and would like to leverage the SalesIQ javascript APIs for updating visitor information within the chat. However, according to the API documentation, it is required to embed the Javascript code along with the Zoho SalesIQ widget code.

In our case, we are utilizing the Chat feature through Zoho's ASAP add-on rather than SalesIQ, which means we don't have the SalesIQ widget code integrated into our codebase. I wanted to inquire about the possibility of using the SalesIQ Javascript APIs in conjunction with the ASAP add-on.

I would greatly appreciate any guidance or suggestions on how to achieve this integration or if there are any workarounds available. 

Best regards,
Akshay Chavan
akshay.chavan@pricelabs.co | +91 9822479700

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