How does CartRover map to Zoho Inventory composite items?

How does CartRover map to Zoho Inventory composite items?

Hi, we are currently connecting ShipStation as a cart to Zoho Inventory as a WMS via CartRover. Most orders have come over fine but we are getting issues with some of our bundle SKUs. We have identified one specific SKU item as being the likely culprit as it exists in each bundle that is erroring out. However, the SKU as an individual item has no problems coming over.

Below is an example of one of the error messages. Nothing has been deleted or marked inactive.

'Could not send order xxxxxxxxx to Zoho Error
message: SalesOrder cannot be raised for items
that have been deleted or marked as inactive.'

Any information as to how CartRover maps to Zoho Inventory composite items/bundles would be much appreciated.

Thanks,
ED
    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ




                              ご検討中の方