How to disable emoji in Smartchat ?

Hello

In the smartchat (connected to Cliq), I have a problem that makes typing messages so boring, complicated and very frustrating because of emojis.

Example :

I'm writing down an explaination to my mates with bullet points, like :

Hello guys. I need you to :
- solve the 2 issues in trello
- blablabla

The problem is with the ":" . Each time I type ":", the emojis popup opens and since I type "Enter" to write on the next line, the popup thinks I type Enter to use the preselected Emoji ! Then. I need to go back (backspace X times), and restart.

I have a similar issue when I type ":D" for example. I would like to send a message with the heppy emoji, for example :

Awesome guys :D good job

Butthe emoji popup needs me to type "Enter" to validate the Emoji. If I don't type Enter, the emoji popup remains opened and tries to parse the full string I typed after the ":". Then in my example, the popup tries to parse ":D good job", and suggest to me the "Aïd Mubarak" emoji (that is totally inconsistent in my case).

So I'm always verifying my messages, go back, retype, restart again, and again, and again. It becomes very complicated to communicate with my guys...

I really think something is wrong with the smartchat. Isnt it ?

I dont have this behaviour in Cliq. Maybe the emoji popup in smarchat should be rebuild from Cliq's one ?

Is there a way to disable emoji in my smartchat ?

Joffrey

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Joffrey

Sticky Posts
New in Zoho Chat: Threaded conversation at its finest best
Perform effective team communication in Zoho Chat with our new 'Reply' option. Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads. To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter. Voila, that was pretty simple.
Changes in Cliq iOS app notification due to iOS 13 and Xcode 11
Hello everyone! With the iOS 13 update, Apple has updated its policy on usage of VoIP push notifications. Over the past few months, we tried our best to provide a similar experience with the updated policy. Changes in iOS 13: With iOS 13, Apple mandates all VoIP push notifications to be reported to the CallKit framework as a new call. If a VoIP push notification is not reported to the CallKit within a designated time window, iOS will terminate the app. If enough VoIP push notifications are not
What's new in Zoho Cliq - June 2020 updates
Hello again, everyone! I'm back to share with you the recent feature improvements and updates that we've pulled together for enhancing your experience in Cliq. Here's what's new this June for you all in Cliq's web and iOS app! New on Cliq Web: Drag and drop files to a chat in your left side panel Now you can drag and drop attachments from your open conversation window to a specific chat or channel in the left side menu without opening it. Swift up actions and collaborate efficiently with Cliq's
4 Things You Should Do Once You Get Started with Cliq
Hey there, new user! You've successfully logged in and set up your organization and you're all set to start working. What's next? Buckle up because here are 4 essential things you need to do first in order to get the most out of your Cliq experience: 1. Invite your colleagues Now that you've set up your Cliq for business, you need to bring in all your employees, of course, because how else can you collaborate with them? To invite your colleagues to Cliq, head on over to the Admin Panel which
New in Zoho Chat : Search for contacts, files, links & conversations with the all new powerful 'Smart Search' bar.
With the newly revamped 'Smart Search' bar in Zoho Chat, we have made your search for contacts, chats, files and links super quick and easy using Search Quantifiers. Search for a contact or specific conversations using quantifiers, such as, from: @user_name - to find chats or channel conversations received from a specific user. to: @user_name - to find chats or channel conversations sent to a specific user. in: #channel_name - to find a particular instance in a channel. in: #chat_name - to find