Hi,
Currently we are trying to get all the tickets through API for each account. But the challenges we are facing:
- The accounts endpoint is not accepting a parameter 'page' to get more than 100 tickets.
- Endpoint: https://desk.zoho.com/api/v1/accounts/{accountNumber}/tickets?limit=100&page=1
- Exception message: {"errorCode":"UNPROCESSABLE_ENTITY","message":"Extra query parameter 'page' is present in the input."}
- Endpoint is also not accepting a filter for custom fields.
- The tickets endpoint is also not accepting the parameter 'page'
- Endpoint: https://desk.zoho.com/api/v1/tickets?limit=100&page=2
- Exception message: {"errorCode":"UNPROCESSABLE_ENTITY","message":"Extra query parameter 'page' is present in the input."}
Is there a way to get all the tickets (more than 100) per account or all open tickets with a filter of custom fields?
Thanks in advance!!
~Akhil