How to get static reports via Desk API
Hello, we are hoping to use the Desk API to automatically export the default static reports in Zoho Desk, or reconstruct them via other API calls. What's the best way to do this?
For example, if I want to recreate the Response Time static report via the API, it doesn't seem there's a great way to get the details of a reply -- when it was sent, who it was sent by, if it was the first reply, etc.
I noticed that there are a couple of undocumented endpoints for reports, like /v1/reports/staticReports, but I don't know if we can rely on these or not.
Thanks!
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Zoho Orchestly Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.