How to set a custom field (Pick List and Multi-Select) through Desk API?

How to set a custom field (Pick List and Multi-Select) through Desk API?

Hi,

I'm following Zoho Desk API's documentation and I couldn't figure out how I can set my custom fields to the proper Pick List or Multi-Select option.

Now I found out that these fields can be set as their plan text values (obviously using the "cf" key, as described in the documentation), so I'll leave this question is a complement for any future questions.

Please find below an example for the payload I'm sending to the "/api/v1/tickets" endpoint.

Sincerely,

Arthur

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