How to Sync Desk KB and Sales IQ KB?
Hi, we have just started to use Desk and are using the SalesIQ Chat.
Ideally I'd like to use the 'FAQ' feature on chat (which uses SalesIQ KB) and also allow our customers to use the self-service KB that comes with Desk. Unfortunately they are two different KB's.
Our current KB is in intercom and I want to migrate to Zoho.
1. Do I have to migrate to Sales IQ and Desk KB's separately, or is there an easier way ?
2. Is there a plan to merge these KB's (we want the same articles in both) ?
Thanks, Troy
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Zoho Orchestly Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.