I am very dissatisfied with the results of Zoho Books and Zoho Inventory.

I am very dissatisfied with the results of Zoho Books and Zoho Inventory. I have been using it for over a year, with the Zoho One plan and 25 users. I have complained several times because the account balances do not match what the balance sheet report states. This is a crucial report for any business. Additionally, another very negative aspect is the fact that they do not allow me to modify the names and attributes of items. This way, I have become a victim of my employees' mistakes, and I am unable to correct them. As a result, my business is unable to generate accurate reports on items, which is fundamental for business operations.