I can't create a new user

I can't create a new user

Hello,

I'm trying to create a new mail in my organization: roni (at) meubilhete (dot) com, but I can't do this because Zoho says the users already exists. When I try to login to this account, Zoho informs me that it will send the confirmation e-mail to the address roni (at) meubilhete (dot) com, which I obviously can't access since.

Can you help me?

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