Improve reliability by adding live chat links to your email signature
Fast, uninterrupted live communication is the essence of excellent customer service, but this is hard to come by when you are carrying out a service through email. When you send out an email campaign or reach a prospect through the email, you can add your signature as a connection to reach you. Yes, you can add a live chat button to your Signature in the emails that let your customers connect with you instantly.
- Effortlessly accelerate your customer service using instant chat Signatures.
You can add your live chat links on your email client effortlessly and help your prospects connect with you hassle-free. Signature chat is supported in various email clients, so no matter which email clients you opt to communicate with your prospects you can configure email signature in minutes.
- Showcase your company's uniqueness by customizing your Signature Chat page.
Signature chat is fully customizable; you can customize the appearance of both the chat widget and the E-mail recipient page. You get to choose what the recipient can see in the signature chat landing page. You can choose to display your company information, logo and contact details or directly route them to your website. When configuring Signature Chat for the first time, you can choose from one of the eight pre-defined widgets or upload your custom widget. Also, you can upload a custom signature stamp to add more characters to your business.
Note: Make sure you click 'Update' after you make a change.
- Operator specific signature chat codes.
You can use an operator-specific email signature, and it can connect the customers with the operator who directly initiates the email.
- Availability of the operator displayed in the signature
The signature added in the email can indicate the availability of the operator. If you've used operator-specific code, the chat signature will go offline when the particular operator is unavailable. If you've used the general code, then the chat signature will go offline when no operator is available to attend to the visitor.
Make use of SalesIQ's fully loaded live chat option by Including Signature chats in your emails and accelerate your customer service, and this can improve the quality of your business exponentially.
Regards,
Naveen