Integration for all surveys, not per-survey

Integration for all surveys, not per-survey

Hello, we are using Surveys, CRM, and Desk presently and would like to integrate responses into the CRM (create new contacts, update contacts if one already exists, etc), create Desk tickets based on survey responses, and then implement follow up email drips / campaigns.

The problem is that all integrations with Survey seem to be per-survey.  This is not really tenable, since the organization has 30 surveys of which 15 are active.

  1. Setting up a webhook from surveys asks me to pick a single survey
  2. Setting up an automated workflow targeted at Surveys from Flow asks me to pick a single survey
  3. According to the CRM documentation, https://www.zoho.com/survey/crm-integration.html, going that route will also prompt me to pick a single survey.

Is there no way to enable a webhook, Flow integration, CRM integration, etc that allows me to monitor all surveys?


    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ




                              ご検討中の方