Internal follow up ticket

Internal follow up ticket

Hi Dears,

Our company need different department coopeartion (e.g. business developer ask for quotation for some product, then product team provide solution ).

Hence, we need something like Zoho Desk, but seems zoho desk is mainly for client and cannot link to specific record in CRM (not contact/Account).

Does zoho have some solution for internal follow up ticket in CRM?

Thank you!
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