Issue with Mobile App v3.0 (3.0.10)

@ Sathyanarayanan S

Thisjust received from one of our clients:

We uncovered a big issue today. Previously, we were able to view Documents in the Zoho Projects Mobile App. But today I logged on and was updated to v3.0.10. After that, I could not view any Documents in any project although you can see and access them in the Feed. To duplicate:

1. Select Projects

2. Select a Project that has Documents (you can see them on the desktop version)

3. Select Documents

4. You will get a message that there are "No documents available"

We tested this on all iPhones (we're all Mac here). Of course you know our business and our techs MUST have access to project photos and other documents for equipment placement, regulatory requirements, and more so we're essentially down until resolved.

I attached a screenshot of a Project that has Documents on the desktop but none in the Mobile App. Let me know if you need more information.

Thank you.

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Mike Mike DeWees
zohomobilesupport

Sticky Posts
Zoho Mail For iPad
We are happy to announce the release of Zoho Mail for iPad. More details here: https://blogs.zoho.com/general/zoho-mail-is-now-optimized-for-ipad. Do try this out and share your thoughts. You can mail to support[at]zohomobile[dot]com, post responses in this thread, hit feedback or simply 'like' the application to let us know what you think. PS: Dont forget to check out the themes. Regards, Gopalakrishnan V Zoho Mobile Team
Zoho CRM for iPhone and Android - Release announcement
We are happy to announce the Mobile Edition of Zoho CRM (Beta) for iPhone and Android devices. This is available for all editions (Free, Professional and Enterprise). How to access? You can access Zoho CRM from mobile.zoho.com with your existing Zoho CRM credentials. After logging in, choose CRM from the list of applications. Feature Highlights Access to Leads, Accounts, Contacts, Potentials (Opportunities), Tasks and Events modules. You can View, Create, Edit and Delete records in all these modules.
Android App for Zoho CRM - Release announcement
We are pleased to announce the release of our Android app for Zoho CRM in Google Market (Google Play). The App is free to download from the App store but you need to activate the "Mobile Add-on" in your CRM account to use the app. The app comes with a 15 day trial period after which users have to subscribe to the mobile add-on package at $3 per user per month (as is the case with our CRM native apps across other platforms like iPhone and Blackberry) to continue using the app. More details on activating
Zoho CRM app for iPhone - Release announcement
We are glad to inform the release of our iPhone app for Zoho CRM in the iTunes app store. More on this announcement is covered in the following blog post. https://blogs.zoho.com/general/introducing-the-zoho-crm-app-for-iphone-and-mobile-web-access Do use our app(s) and keep us posted with your feedback (either through this forum or by emailing us at support[at]zohomobile[dot]com). Shanthivardhan