Issue with syncing zoho campaigns with zoho crm

Issue with syncing zoho campaigns with zoho crm

Hi there,
I want to sync both zoho campaigns with zoho crm however i have encountered some issues with this.

when clicking manage in zoho i receive this message even though im using the same account and its an admin account.


however when i go to zoho campaigns it shows that it is already connected even though it isnt.


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