Hello all,

We are gearing up for our eighth session in the webinar series.

Webinar Topic: Knowledge Management with Zoho Desk

Date & Time

(PST): December 13, 2023, at 11:00 am | Registration Link: https://zurl.co/iUHQ

(IST): December 13, 2023, at 11:00 am | Registration Link: https://zurl.co/gBnN

This webinar helps you to create a transformative world of self-service for your customers. You can empower your customers to help themselves using the Help Center and an SEO-friendly knowledge base.

Moreover, the knowledge management system proves invaluable for your support agents in swiftly resolving tickets, ultimately reducing their overall resolution time.

Here is a list of topics we will cover in this webinar:

• Knowledge Base

• Help Center

• Zia's auto suggest

• Forums/Community

Do not miss attending the webinar if you would like to elevate your service standards and enhance your customer experience.