Live chat plugin for your Magento store to save a sale.

We are happy to announce the release of our live chat plugin for your Magento store. Know, track and engage your website visitors in real-time through the revolutionary Zoho SalesIQ rings. Zoho SalesIQ connects you with your visitors via chat and keeps them browsing your Magento shop . A software that has a facility to automate strategic chat initiation to close deals faster.

Allow your reps to chat with your website visitors. Access complete information about your website visitors stored in ZCRM. Group visitors based on ZCRM fields available in the lead, contact and potential sections. Zoho SalesIQ designed to increase sales and generate leads.

Plugin Installation

Log into your Magento admin page.
Click on the "System" tab then select " Magento Connect".
Click “Magento connect manager” from the drop down.
Paste the extension key into the field “Paste extension key to install:” and click “install“.
Select "proceed" to get LiveDesk installed.
Now select "refresh" then "log in" again.

How to get the extension key?

Visit http://www.magentocommerce.com/magento-connect/catalog/product/view/id/25251/s/zoho-salesiq.html
Click “Install now”.
Click "Select key" to select the Zoho SalesIQ extension key and copy.

Configuring your Zoho SalesIQ extension.

Log into your Magento admin page.
Click on the "System" tab then select " Configuration" from the drop down.
Go to "Zoho Extensions" in the left side bar and click "Zoho SalesIQ".
Paste your Zoho SalesIQ code in the ”Chat Widget Code” and click “save config”.

Configuration settings.

Chat window – This configuration allows you to handle the visibility of chat bubble in your Magento store.
Include in – Select the pages, which you would like to display the chat window. If "All Pages" is selected, the chat window is displayed throughout the site.
Quick Chat Button - If enabled, a Quick Chat Button is added above "Add to Cart" button in product pages.

Getting your Zoho SalesIQ Code Snippet.

Login to your Zoho SalesIQ Operator console.
Click "Settings".
In the Web Embed section, click on the name of the embed you are attempting to include in a page.
Scroll down to the "Button Appearance" section and choose "Float window" .
Select the code snippet below and copy.

Click here to view our installation tutorial.

Note:

To get started with Zoho SalesIQ and to have the live chat to your Magento store, sign up here.

To receive live chat notifications you should be logged in to https://www.zoho.com/salesiq/

Regards,

Ralph

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