Live Chat plugin for your Prestashop website to convert visitor into actual buyers.

Know, track, and engage your website visitors at a very collaborative and personalized level. Increase your business through automated chat invitation. Integrate with ZCRM and ensure customer satisfaction. Group your visitors into the revolutionary Zoho SalesIQ rings based on ZCRM fields available in the lead, contact and potential sections. Zoho SalesIQ is a sales enhancer for your eStore.

Installing Prestashop live chat module

Log into your Prestashop with your admin account.
Click on the "Modules" tab then select " Modules”.
Select “Add a new module”.
Download the below file "http://www.zoho.com/salesiq/downloads/plugins/prestashop/prestashop_zoho_salesiq_v1.0.zip" and upload in the “ADD A NEW MODULE SECTION”.
Scroll down to the “MODULE LIST” section and click “Install”.
Paste the Zoho SalesIQ code in the “Chat Widget code” area.

Admin Configurations

Chat window – This configuration allows you to handle the visibility of chat bubble in your Prestashop store.
Include in – Select the pages, which you would like to display the chat window. If All Pages is selected, the chat window is displayed throughout the site.
Quick Chat Button - If enabled, a “Click here to chat” button is added in the product pages.

Getting Zoho SalesIQ Code Snippet

Login to your Zoho SalesIQ Operator console.
Click "Settings".
In the "Web Embed" section, click on the name of the Embed you are attempting to include in a page.
Scroll down to the "Button Appearance" section section and choose "Float window".
Select the code snippet below and copy.

Following guide will help you to know more about adding Zoho SalesIQ to your Prestashop store.

https://www.zoho.com/salesiq/help/integrations/live-chat-plugin-for-prestashop.html

Note :

To receive live chat notifications you should be logged in to https://www.zoho.com/salesiq/

Regards,

Ralph

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