We have just started using Zoho bookings. I found the set up and configuration to be fairly straightforward.
I have 2 issues with the system:
1) The mobile templates
Its nice to be able to choose from several templates - but I cannot find a single one that is readable on a phone.
The font used is simply too small.
Specifically the display of the calendar and the available time slots - there is a whole mobile screen available to display a selection of timeslots and the font used is so small and so lacking in contrast that it is barely readable.
2) Marking a booking as complete
The system wont let you mark a booking as complete until well after the allotted end time.
We use the system to let clients book a 20 minute consultation.
e.g. I start a 20 minute phone consulation at 2pm
It happens to finish after just 10 mins.
So at 2:10pm i try to mark the booking as complete - but i cannot.
Even at 2:20 pm when the call was scheduled to finish I still cannot mark it complete.
I have to wait until the buffer time of 10 mins between bookings is also passed.
So finally at 2:30pm i am allowed by the system to mark the booking as completed.
I should be allowed to mark a booking as completed at any time after it has started.