my notecard is locked

My notecard locked as I forgot passcode. I have already signed in and have sent mail. Received reply for change in passcode . I reset it still not working. Please help

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Migrate your Notebook data to the new, mobile Notebook.
Zoho Notebook is transforming. The new version will include exciting new features and a completely new user experience. The initial version will be mobile based, available for Android and iOS. A new web version will be available after the initial mobile release. With the release of the new Notebook approaching, we're migrating most of your current data to the new version. Once the new version is released, there will be an additional window to migrate your data. We will not provide access to the