Need help to setup Sales FAQ

Need help to setup Chatbot-style FAQ chatbot that allows visitors to click through a range of options and get immediate answer.
Basic FAQ workflow on hand, need help to setup and improve questions to make them user friendly
Option to connect with a human – routing to different ‘human’ depending on geographical location of visitor

Zoho Desk Resources

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Plug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter