No Close Button or X on Chat Window

No Close Button or X on Chat Window

We just started using SalesIQ Chat. In the Settings >Brands>Personalization>Chat window we see the preview below, with the X below the window. However, in all our browsers we don't see the X. We've had customers frustrated because they can't close it. Can we reposition the X at the top? Or include a Close as part of the chat window?  We had to turn it off the first day we started using it until we can figure it out. The CSS we added is below but we've tried it with and without any custom CSS.






.zsiq-float {

right: 50px !important;

bottom: 100px !important;

}

.zsiq-float .zsiq_close {

  position: absolute;

  top: 10px; /* Adjust as needed */

  right: 10px; /* Adjust as needed */

  z-index: 9999;

}



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