OneAuth and Iphone

OneAuth and Iphone

Hi

We use Zoho Mail across our business and are starting to use OneAuth

The business owner has an iPhone on ios17

He was collecting his email and calendar in the native IOS apps

However he was getting error messages asking for a password all the time

He has now started to use the Zoho Mail app and removed his account from the native Iphone email app

However his calendar is still asking for a password for the zoho account

Both app and phone are up to date and using the latest versions

The only way we seem to be able to get round this is to disable the MFA on his account

Can you offer any help on this please

Thank you
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        Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offer

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