Problem with chat channel url

Hello,

We are trying to use your chat feature to provide support to our customers.We are opening the chat channel url in a webview in our android application which is built using Appcelerator Titanium.However 'add attachment (+)' option is not working in the webview , It doesn't do anything when I click on it. But it works for any mobile and web browsers if i directly open the channel url.

Is it a known issue for webview? Any suggestions to fix this?

Channel URL - https://salesiq.zoho.com/oodlestechnologiescom/float.ls?embedname=oodlestechnologiescom

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