Products VS Services

Products VS Services

Our Company sells products AND services. Zoho CRM only has module for product but not for services. There are fields in the product module that doesn't really fit in our "services" offered like Stock Information. How can we go about recording our "Services" offerings in Zoho?


Moderation Update:
The original post discusses the need for a separate module to handle the Services within the CRM. We have already introduced a native setup for the services industries by including the “Services and Appointments” module in CRM. You no longer have to customise the Product module to use it as a service.

With the new “Services and Appointments” module, a service-based business can set up its complete business process in our CRM, from setting up service availability to scheduling appointments for the services.
Read more about these in the links below.

Please feel free to start a fresh post to discuss any questions or challenges with the Services and Appointments module. Thank you.

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