Sales IQ ingration with CRM not working

When I am sending email via Zoho campaigns, I would like visitors to be identified in SalesIQ when they click on a link and come to the website.

Similarly, when I send emails using Zoho CRM, I would like visitors to be identied in SalaesIQ when they come to the site after clicking an email link.

Somehow, I am not able to make this work. I have searched and tried various options as per instructions on this page - https://crmplus.zoho.com/culytics/index.do#salesiq/culytics/index/getcpdata/setting/integration

But none of these work. Can you please help?

Attached is the screen shot of Sales IQ.

Thanks,

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