Secure your external sharing process with OTP Authentication

For any business, it's crucial to share files externally in a way that is both secure and controlled. Let's say you want to share confidential data with your partners and vendors. You must ensure that only your intended recipients can access the shared files. And once the files are shared, you'll want to maintain some control over what happens to them. Otherwise, you'll be unable to prevent recipients from sharing the files further, which could result in unauthorized access or information breaches.

To better protect your shared data, WorkDrive has added an extra layer of security for externally shared files (files shared with users who don't have a Zoho account) by requiring email address verification. Now, external users must verify their email addresses with One-time Password (OTP) authentication to access shared files and folders.

Notes:

External users will only be notified via email when a document has been shared. After verifying their email address via OTP, a user can access shared files and folders.
External users who have a Zoho account, but don't have a WorkDrive account, must sign into their Zoho account to access shared files and folders.
External users with a WorkDrive account can directly sign into their account and access shared files and folders in the Shared with Me section.

Learn more about sharing files with external users

We hope you find this new feature helpful! Let us know if you have any questions or feedback in the comment section below.

Build a secure space for external collaboration with Zoho WorkDrive!

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Sticky Posts
Ask the Experts: Five-hour live Q&A session with Zoho WorkDrive product experts
Hello all, We are excited to host the Ask the Experts session on July 18, 2024 between 2:00 PM – 7:00 PM IST. Whether you're just starting to use Zoho WorkDrive, or if you've been with us for a while, this session is an amazing opportunity to discuss
WorkDrive API Documentation
WorkDrive provides users and developers an extensive set of APIs to help integrate functionalities of Zoho WorkDrive with other Zoho applications and third-party tools. We have published the official WorkDrive API Documentation page for all external users.
March 15, 2023: Zoho Docs is discontinued
As of today (March 15, 2023) Zoho Docs is discontinued for all users. We would like to thank our customers for trusting us for so many years! Going forward, we're confident you'll enjoy using Zoho WorkDrive for all your advanced file management and collaboration
Support for auto-upgrade in TrueSync (for Windows)
WorkDrive TrueSync app now supports auto-upgrading to the latest version for Windows OS. You must manually download and install the TrueSync app version 3.4.0 to avail this feature. Download the latest TrueSync app for Windows (version 3.4.0) Supported
Introducing Collections
Create collection links to easily request any number of users to upload files to a particular folder. Once users upload their files, you will be able to view their submissions and manage their files effortlessly. Users don't need a WorkDrive account to