Hi everyone,

I manage a lot of my work orders via email, and I’m looking for an email parsing solution that can help streamline the process by automatically extracting data from emails and attachments. I use Zoho Desk and Zoho FSM to manage these work orders, so the ideal solution should integrate well with these platforms.

Here’s what I’m looking for:

• Extracting specific data from the email body and attachments (e.g., PDFs, Excel sheets) to create structured formats like CSV or JSON.
• Parsing and routing attachments, such as work orders, into Zoho Desk and Zoho FSM for processing.
• The ability to create custom parsing rules based on the structure of the emails and attachments I receive.
• Integration with Zoho Desk and Zoho FSM is key, but I’m also open to using automation platforms like Zapier, Integromat (Make), or any direct API connections to make this work.

If anyone has experience with tools or workflows that can handle this, especially with Zoho integration in mind, I’d love to hear your recommendations!

Thanks in advance for the help!