Sensitive content detection and Predictive text in Instant Messaging - Zoho Desk mobile app - iOS

Hi everyone!

In the latest iOS update (v2.8.1) of the Zoho Desk mobile app, we have brought in support for the below mentioned functionalities.

Sensitive Content Detection: Provide a safer experience by detecting and alerting users to nudity in images and videos before displaying them on-screen. Please refer the screenshot depicted below:

Here are the steps to enable the Sensitive Content Detection feature :

Go on to the Desk mobile app.
Select the 'Settings' option.
Scroll down to select the 'Privacy and Security' option.
Enable the 'Sensitive Content detection' option is enabled.

Also, please ensure that you have enable the following setting within the mobile device's settings.

Go on to the mobile device's settings.
Select the 'Privacy and Security' option.
Select 'Sensitive Content Warning' option and ensure that Zoho Desk is enabled.

Predictive text: Provides you with suggested words or phrases based on the characters typed on the IM chat screen. Please refer to the screenshot depicted below for visual reference:

We hope you find these updates valuable. If you have any questions or need further assistance with the app, please write to us at desk@zohomobile.com or submit feedback from the mobile app (Steps: Go on to the 'Settings' module > select the 'Feedback' option), will be more than happy to assist you.

Good day!