Site appears to be down

Our site appears to be down. It times out when accessing it http://www.cicadaqld.com.au/

I can edit the site via teh backend and publish it https://sitebuilder-28415708.zohositescontent.com/builder

A ping gets the following results:

ping www.cicadaqld.com.au

Pinging customer-sites.zoho.com [204.141.24.81] with 32 bytes of data:

Request timed out.

Ping statistics for 204.141.24.81:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Is there an issue on your side or is it a DNS issue?

Thanks

Kerry

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