Spell Check Icon Disappeared yesterday for Agent Comments
We always use "Public Comment" when communicating on tickets with our customers. For years we had the "Spell Check" icon when typing a comment. Yesterday, this icon disappeared for comments and is only avaialable when drafting a response via "Reply." Can you please add the "Spell Check" icon back for comments??
Here is the spell check icon if using reply opytion on ticket:
below is comment box for our agents. Yesterday the "Spell Check" option disappeared:
Please fix this.