Stay informed with API Usage Alerts

Hello everyone,

We have introduced API Usage Alerts, a new feature designed to manage API usage more effectively. This feature ensures users receive notifications when their API usage reaches a set threshold. This enables admins to promptly address the situation, avoid exceeding usage limits or causing disruptions, and provide a smooth and uninterrupted API usage experience.

How it works: Admins can create alerts by setting thresholds between 50% and 100% of their daily API limit and specifying the recipients of these notifications. For example, a company might set an alert at 80% of their daily API limit and select their IT team to receive these notifications. When the API usage reaches 80%, the IT team will be promptly notified via email, allowing them to take timely action.

Benefits:

Customize alerts by defining the alert name, threshold limit, and recipients.
Receive timely email notifications to stay updated on your usage.
Set appropriate thresholds to manage resources efficiently and avoid reaching critical usage limits.
Enable or disable individual alerts as needed, or disable the entire feature, giving admins full control over notification preferences.

We encourage you to explore this new feature and set up your API Usage Alerts to ensure timely responses to usage spikes.

We look forward to your valuable feedback and suggestions for future enhancements. You can contact us at support@zohodesk.com.

Regards,

Benazir R | Zoho Desk

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