Streamline your organization's service requests with Zoho Forms: ServiceDesk Plus Cloud integration

Hello fellow form builders,

Tending to service requests within your organization as quickly as possible is key to smoothly maintaining business functions. If your organization uses ServiceDesk Plus Cloud, integrating Zoho Forms makes collecting service requests and associated data easier and faster.

With this integration, you can:

Automatically push each form entry into your ServiceDesk Plus Cloud portal as a service request
Add descriptions and resource information, and attach associated files to the form entries
Customize the form and embed it on your website to gather service entries

Setting up the integration is easy, and can be done from the Integrations tab of your form. In just a few clicks, you can select your Portal, Template, and View Type. You can find help on this topic here.

Over to you...

If you've used this integration in Zoho Forms to manage your service handling, we'd love to hear how it helped you. If you have any questions or feedback to share, feel free to comment below or drop us an email at support@zohoforms.com.

Cheers,

Swati

Topic Participants
Samhita Munukutla

Sticky Posts
Enhancing user experience with Audio/Video Upload in Zoho Forms
Hello form builders! Today, interactive forms are an integral part of websites and applications. While text-based inputs serve a variety of purposes, audio and video uploads can open up a world of possibilities for businesses. Imagine you are a talent
Introducing Auto-Trash Submissions!
Hello form builders! Are you tired of sifting through and deleting form submission data? Try out the latest addition to Zoho Forms: Auto-Trash Submissions. This new feature is designed to help you control and manage data collected through your forms.
Introducing Card Forms!
Hello form builders, Zoho Forms is now introducing an elegant, free-flowing fluid design of Card forms that will give your forms a visually appealing look, while avoiding any visual clutter for users who are attempting to answer multiple questions at
Rules - Advanced Rules and Deny Submissions
Hello fellow form builders, Zoho Forms' automation features help a great deal in automating your workflows, reducing human error, saving time, and increasing your productivity. One such automation feature is Conditional Rules, which are a set of simple
Logic-based form calculations - Introducing Conditional Formula for Zoho Forms
Hello fellow form builders, We hope that our rewind post got you on the edge of your seat, intrigued about the useful, new features for 2020. Well, we are very excited to roll out the first one for the year! :) When our team analyzed customer feedback and use cases last year, we realized how much effort our form builders were exerting to craft a personalized form filling experience for their customers/users. We know that our conditional logics feature has saved you a lot of time when creating