Support within RDP session takes over mouse of host computer?
When I want an external supplier to support their system, I RDP to the server and initiate a Zoho Assist session.
Strange thing, the remote support session appears to "bleed though" to my host PC.
- the remote supplier moves the mouse within the RDP session on the server and it moves the mouse on my local PC.
- if I minimize the RDP session, the remote session goes black (supplier cannot do anything)
Is this a bug?
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Zoho Orchestly Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.