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• Facebook Professional Account

  Zoho social says there is nothing to be added when I try to add my Facebook and Instagram accounts. Both are Professional profiles. How do I go about adding them? They are not Pages or Groups, they are simply Professional accounts.

• This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

  Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved.  Thank you

• How do you apply field validation to a date field?

  We are using Sign for remote e-signature of liability waivers. The signer must enter a date of birth, and if they are a minor their legal guardian must sign for them. However we have had numerous problems with signers returning an invalid date of birth

• Zoho Forms Submission URL

  Hi Zoho, It would be great to have a URL which can take us to specific form entries. For example: https://forms.zoho.eu/ACCOUNTNAME/report/FORMNAME/records/UNIQUE-REF I currently have a use case where I want to use Zoho Flow to create a module entry in

• How to disable clone record for a user?

  Hi, I'd like to disable clone records for some of my users in zoho crm. How can I go about doing that? Regards, CRM

• Multiple workflows based on stage?

  I am trying to have multiple things happen when I close a deal. First, I would like to send a thank you/coupon email to all deals that are closed. Second, I would like to create connected records in a separate pipeline for certain projects that qualify.

• How to provide recommended KB articles in the welcome message

  I'm new to Zoho and am looking to replicate something I did for a previous employer. I want all newly created tickets to receive an automated welcome message that includes a few recommended articles from our knowledge base. Ideally there would be a way

• Dynamic integration of ZOHO CRM Data into ZOHO SHOW

  Hello, We are making offering with good design on ZOHO Show. A lot of data in those offerings are filled with Data present in ZOHO CRM (Account name, Name of the deal, Amount of the deal...etc). Thus could we push (in API ?) specific data from those fields

• Building a form with Categories and multiple sub-categories

  Hello, I am completely new to Zoho and the Deluge programming language. I would like to build an easy way to lookup a set of previous orders from my order tracking sheet. What I have done so far is import my Excel order list into Zoho so it shows all

• Zoho IP blocked by SpamCop 136.143.188.16

  Hello, I am unble to send any single email during the whole time due to the Zoho IP 136.143.188.16 being blolced by SpamCop.net Please help on this. RROR CODE :550 - spamcop.mimecast.org Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.16. -

• Can't sign in to Zoho using Google account

  Just checking if anyone else has an issue signing into Zoho with a Google account at the moment? (Have tried Zoho Books in the app on mobile and Chrome and Firefox on Windows 10 - doesn't work for the forums either). Error message appears as attache

• unable to send message email outgoing blocked 554.5.1.8

  Hi good day to you, After migrating to a new hosting, I cannot send outgoing email, with an error message as below : unable to send message email outgoing blocked 554.5.1.8 Please kindly unblock my account, as I am in a rush to use it to work & communicate

• Zoho CRM - COQL query failing with no reason

  Hi I'm trying to execute a COQL query but it's returning an error. Unfortunately I cannot understand where I'm wrong The query is the following;: URL: POST https://www.zohoapis.com/crm/v2.1/coql Body: { "select_query": "select id,Adjustment,Billing_City,Billing_Code,Billing_State,Billing_Street,Buyer_PO_Number,Delivery_Date,Delivery_Method,Due_Date,Grand_Total,Invoice_

• SMTP Authentication error with django backend

  Hello I have e zoho mail id info@mindbrewers.in But when i use it for smtp it gives 535 authentication error in django website . EMAIL_USE_SSL = False EMAIL_USE_TLS = True EMAIL_HOST = "smtp.zoho.com" EMAIL_PORT = 587 EMAIL_HOST_USER = "info@mindbrewers.in"

• Separate Triggers and Enhanced Information for Zoho One Departments and Groups in Zoho Flow

  Dear Zoho Flow Team, I hope this message finds you well. Currently, there seems to be a mix-up between zoho one departments and groups in Zoho Flow, which causes some challenges in handling triggers effectively. For instance, when using the "User added

• Zoho Mail Search Engine Sucks

  Hello There! I really like all the features of Zoho Mail and I believe is way better than Gmail except for the Search Function. I believe Zoho Mail has a very poor search function, if you misspelled a word in the search box, Zoho Mail won't display any

• No recibo correo en en mi bandeja de entrada

  Hola, no puedo recibir correos en mi bandeja, tengo una pagina web y puse el correo en un formulario y cuando meto los datos y los envio no me llegan , pero si pongo otra ya sea gmail, outlook si los recibo, tiene que ver con mis dns?

• The sending IP (136.143.188.15) is listed on spamrl.com as a source of spam.

  Hi, it just two day when i am using zoho mail for my business domain, today i was sending email and found that message "The sending IP (136.143.188.15) is listed on https://spamrl.com as a source of spam" I hope to know how this will affect the delivery

• desbloquear cuenta

  Buenos dias  Cordial saludo Tengo una cuenta libre en zoho mail asociado a un dominio, pero uno de los usuarios se bloquea el correo porque dice que ha excedido el límite de correo, por favor podrian desbloquearla y como hago para que esta persona debe enviar sus correos sin ningun probleama. Gracias de antemano

• Zoho SMTP IP Addresses

  We are using Zoho Mail for a domain and need to whitelist some STMP IP from your service for a redirection. You can provide IP address list for Zohomail SMTP servers?

• no me llegan los correos a Zoho mail

  No puedo recibir correos pero sí enviarlos, ya hice la modificación de MX y la verificación de teléfonos, qué es lo que ocurre? gracias

• Emails being duplicated in sent items folder

  Since this morning, emails I send are appearing in my sent items twice (it wasn't happening before this morning) This appears to be a bug with zoho mail ... I can't see any other reason why they would appear twice.

• Restrict SalesIQ Account Notifications to Admins

  Dear Zoho SalesIQ Team, We appreciate the continuous improvements in SalesIQ. However, we have noticed that all users, including employees who do not have admin privileges, receive certain account-related notifications—such as the recent splash screen

• Email client fails to connect to IMAP & POP EU Servers for ALL users

  For the last couple of days, all users on my account are failing to connect to the Zoho EU mails servers. This is using mobile app on various phones & desktop mail clients on different computers. Everything works fine when using webmail & email is still

• Domain Redemption Time

  I have a domain that is currently expired and is in the redemption period. I have already paid the redemption fee and renewal fee during the redemption period. However, there is no response and I am still being asked to pay the fees. How long will it

• Same name but different email addresses

  Hello, I'm having a problem with managing the names of users in my organization, one of the examples in the attached screenshot shows that when i changed an email for one of the users the old email stayed but shows the correct name on top of that it also

• Error opening email

  I just tried Zoho Mail for the first time and finished setting up my account. However, after the setup, incoming emails show an error message in the email body. Could you please help me? Thank you.

• Setting up DKIM in AWS Route53

  Hi, AWS is not allowing me to enter the large DKIM value, which ZOHO needs me to setup for DKIM: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCIr6rqDssUHEehaprZvNqlwBR8kGkQn4+ivpkGWSe+2qxyIBz5OE/AKUgDJLq+IoNYHiLn2hFK+RBbEWIr/5iFdurwclFID7z/QiuKxwIZcmCRq5lFf3xiWIqXwyIRTTr390LMDZdwIgJSISuogtNN/Q5Iv9gkJir/fb3OJxlgEwIDAQAB

• Multi Select Between Modules

  Hi, I'm not sure if this is possible, but I want to "import" or "mirror" the multi select options from one module to another. For example... I have Module "Clients" with a Multi Select Field of "Enrolled Services" I also have a Module "Services" with

• Can send emails but cannot receive them

  Hello, I'm currently unable to receive emails but can send them. Checked my domain on the settings page as I thought I might have accidentally deleted a TXT file but it's saying it's valid and no option to fetch what TXT fields to do Please let me know

• Recreating Zoho Account with Existing Domain

  Dear Zoho Support Team, Currently, I own the domain wassclothing.com, but it appears that someone has already registered this domain in Zoho Mail. As a result, I am unable to create a new Zoho Mail account using this domain. Could you please guide me

• Automated Shopify adjustment problem. "An inventory adjustment has been created by the system to set the initial stock from Shopify"

  Has anyone noticed issues since the Shopify Sync has been updated recently? If you sync with Shopify, check to see if there are automated adjustments for old products that keep recurring. We have this problem for 6 SKU's that Zoho is doubling the stock

• "Unable to scan for viruses.

  : Unable to scan for viruses. I've tried uploading it three times, but I keep getting the same error, which prevents me from sending an invoice. I created the PDF myself and am certain it does not contain any viruses. Are there any workarounds available?

• Getting an error when trying to connect zoho mail to Make

  Hi, I'm trying to send an email via Make Integration. I configured the Server application and set the connection in Make Scenario. When I hit the save button I get an error from Zoho: Invalid Redirect Uri Redirect URI passed does not match with the one

• Urgent: Zoho Mail Not Sending or Receiving Emails

  Hi Team, I am experiencing an issue with my Zoho Mail account—it is neither sending nor receiving emails. Please investigate and resolve this as soon as possible. Let me know if you need any further details. Thank you!

• Zoho ToDo and MS Outlook

  Hi, Is there a way to create a Zoho Todo task from Outlook app or web. eg. Reading email in Outlook and need to create a task to reply on a scheduled date. Regards

• Payroll Chart of Accounts Config for Dummies

  USA What should my COA look like for one employee, paid via a service (Gusto), no benefits. I pay her wage, associated taxes, and the Gusto monthly fee. I'd like to know the COA account type, any sub accounts, what goes where, any payment splits, etc.

• Menu Bar

  Hi, Please guide how to change menu bar from vertical to horizontal

• Create Ticket ignores a list of "secondaryContacts"

  Hi, we're trying to create a ticket, with a contact to be a CC. According to the documentation, it should be a list of IDs in "secondaryContacts". But when the ticket is created, it returns an empty array. Has someone tried it? Thanks for any hint. BTW

• Zeptomail 136.143.188.150 blocked by SpamCop

  Hi - it looks like this IP is being blocked, resulting in hard bounces unfortunately :( "Reason: uncategorized-bounceMessage: 5.7.1 Service unavailable; Client host [136.143.188.150] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.150

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