the original LEAD STATUS picklist with “open”, “not qualified” and “junk” vs. own pick list
hello,
I have built a blueprint for lead processing, but used a separate “lead status field” for this.
Now I have noticed that the zoho original “lead status” field in the pick list properties still has “open” and “not qualified” and “junk” as status.
how are these 3 attributes used? is it “bad” if i don't have them in my own status pick list?
I would like to ask this before I continue working with it, because later the effort to change everything back to the supplied “lead status” picklist will be more complicated.
i saw the advantage of having my own list in the fact that i have a dedicated status field for certain customers/target groups, which is then also the starting point for the appropriate blueprint. is it possible to do it this way or does this mean that i am missing out on opportunities?
thanks!