The Zoho Meeting Video Quality Crisis

The Zoho Meeting Video Quality Crisis

   I'm evaluating Zoho One for my business in Switzerland, and I must address a critical concern that threatens our potential adoption of the platform—the persistently poor performance of Zoho Meeting's video conferencing capabilities. In today's digital-first workplace, video conferencing isn't just another feature; it's the cornerstone of modern business communication, as essential as email for connecting with clients, conducting training sessions, and maintaining team cohesion across locations.


   While Zoho One offers an impressive suite of integrated business tools, the video quality of Zoho Meeting remains significantly below the standards set by platforms like Zoom and Microsoft Teams. This isn't a new issue—I've discovered that customers have been reporting these same problems for four years without seeing meaningful improvements. The persistence of these issues, despite years of customer feedback, raises serious questions about Zoho's commitment to core business communication tools.


   These performance issues go beyond mere inconvenience—they fundamentally undermine our ability to maintain professional communications. In our test calls, we've consistently experienced choppy video, delayed video, bad looking video, that make it impossible to consider Zoho Meeting as our primary video conferencing solution. For a company positioning itself as an enterprise-grade solution provider, the current state of Zoho Meeting is, frankly, damaging to Zoho's reputation and credibility.


   Now, one might suggest simply bypassing Zoho Meeting and using alternative solutions. However, the continued presence of such an underperforming core business tool raises broader concerns about Zoho's strategic decision-making and quality standards. When a company maintains a subpar product in such a critical category, it inevitably casts shadows on the perception of their overall professional standards and technology capabilities.


   This leads to a critical strategic question: Wouldn't it be more beneficial for Zoho to either forge strategic partnerships with leading video conferencing providers or redirect their resources toward building more robust integrations with platforms like Zoom and Microsoft Teams? This approach would demonstrate both business acumen and a clear understanding of enterprise needs, rather than continuing to offer a solution that falls so far short of market standards. Sometimes, acknowledging that a competitor has built a superior solution and focusing on seamless integration is a stronger strategy than maintaining a weak offering that damages your brand.


   This situation requires immediate attention from Zoho's senior leadership team. The trust of your customer base, built through your other excellent products, is being eroded by what appears to be a lack of prioritization of this critical business tool. While your development team has undoubtedly worked hard, the lack of progress suggests this needs escalation to the highest levels of decision-making within Zoho.


   I strongly urge Zoho's senior leadership to make this a top priority—whether that means committing the resources needed to bring Zoho Meeting up to competitive standards or pivoting to a partnership strategy that better serves your customers. The potential of Zoho One as a comprehensive business solution is remarkable, but in 2024, reliable video conferencing isn't optional—it's a make-or-break feature that influences the entire platform's viability for modern organizations.


   Would other users from around the world share their experiences with Zoho Meeting's performance? And to the Zoho team, particularly senior leadership: What concrete steps are being taken to address these long-standing performance challenges? Is there consideration being given to alternative strategies that might better serve your customers' needs?

   A statement from Zoho's Senior Product Manager for Zoho Meeting would send a strong first signal. 

ps. Even Zoho Partners publishing on YouTube admit that Zoho Meeting it is unfit for business
(link to the relevant part below):





And using simulated footage rather than an actual product demonstration on your YouTube channel does not give potential users an accurate representation of the real user experience:




Remo


      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          • Sticky Posts

          • Zoho Meeting is included in Zoho One now!

            Hello Everyone, For those who waited for the integration of Zoho Meeting with Zoho One, here is the good news. The integration has been completed and you can now add the Zoho Meeting application in your Zoho One portal. Edition included in Zoho One License You will get Enterprise plan of Zoho Meeting, using which you can host online meetings with up to 100 participants and webinars with up to 100 attendees. You will also get the cloud storage for 25 session recordings/user. Adding Zoho Meeting application
          • Zoho Meeting Updates: Bug Fixes in Meetings and Webinars, and Desktop App Enhancements

            Hi there, We hope you are all safe and well. Following our previous feature release, we have added some enhancements and bug fixes for the improved functioning of Zoho Meeting. Let's take a look at last month's updates: Online meeting updates The microphone button remained active even when a user switched to phone audio. This issue has been fixed. An error caused the microphone status of participants to be wrongly displayed in the meeting toolbar and the attendees list.This issue has been fixed.
          • V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

            Dear All, Here comes the new updates from Zoho Meeting that are recently rolled out! We 're introducing co-organizers in the webinar, done major improvements in screen sharing quality and more.   Introducing co-organizers in the webinar You can now invite co-organizers to help you manage your webinar. Co-organizer can launch polls, answer questions, change presenters during the webinar, record webinar, view all attendees/staff and more. Learn more. Webinar CoOrganizers   Enhanced screen sharing quality
          • Live webinar: A complete overview of Zoho Meeting

            Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday at 8:30 to 9:00 AM PDT.   In this webinar, you will learn how to: Organize and host webinars Engage your audience with polls and Q&A Generate analytical reports Schedule and attend online meetings Record and share meetings and webinars Co-branding and user management
          • Live webinar: A complete overview of Zoho Meeting

            Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday. Here's what you can learn: Webinar scheduling and preparation Attendee interaction and engagement In-depth post webinar analytics Scheduling and hosting online meetings Managing your recordings Co-branding and user management Date: Thursday, March 29th, 2018

          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ



                                ご検討中の方

                                  • Recent Topics

                                  • Capture Stripe’s Customer ID

                                    Does anyone know of a way to capture Stripe’s customer ID that is created when the form/payment is processed? I would like to have the customer ID stored in our CRM so we could utilize in some custom functions down the road.
                                  • Custom Modules - Where are Comments??

                                    In the standard ticket module and in the tasks module, we have an interactive comment box that we can post important details/notes and can tag others if needed. Where is this functionality for Custom Modules? Ideally, custom modules would have very similar,
                                  • スマホでキャンペンメールを見ると正しく表示されない

                                    キャンペーンのメール(HTML)を作成しましたが、スマホ表示に切り替えると正しく表示されません(添付参照)過去に作成したキャンペーンでは特に意識してませんでしたが、問題なく表示されていたようです。うまく表示される場合とされない場合の違いは何でしょうか?
                                  • Dynamic Signature - Record owner

                                    Hi everyone, I’m using Zoho Writer merge templates from Zoho CRM and have two questions: Owner signature: How can I automatically insert the CRM record owner’s signature in the merged document? I’m not sure where this signature is stored or how to reference
                                  • Color of Text Box Changes

                                    Sometimes I find the color of text boxes changed to a different color. This seems to happen when I reopen the same slide deck later. In the image that I am attaching, you see that the colors of the whole "virus," the "irology" part of "virology," and
                                  • PUNJAB NATIONAL BANK (CORPORATE) INDIA - NOT AVAILABLE IN BANKING

                                    Dear sir, Kindly fix it. PUNJAB NATIONAL BANK (INDIA) is available but PUNJAB NATIONAL BANK (CORPORATE) is not available. Kindly enable this banking since we need to categorize the entries. Regards, Sanjay Jena email id/ user id : travewithmerchant@
                                  • Applications built with Zoho Creator

                                    Hi, I’m really interested in seeing how others have built their application using Zoho Creator, especially those designed for external users (clients, vendors, or the public). If you’ve developed something along those lines and don’t mind sharing, I’d
                                  • Amazon invoice in Zoho Books

                                    I have just made my first few sales on Amazon India. Amazon Seller account generates invoices for the sales made on Amazon. These invoices are sent to customers also. Now when I was only making offline sales, I used to create Invoices in Zoho Book. Now
                                  • Exported Slide Image Lacks Portion of the Background Image

                                    This does not always happen, but when I export (or "download") the rendered image of a slide, it sometimes lacks a portion of the background image. I created a sample slide deck to demonstrate it and shared it with the admins. It is also publicly available
                                  • CUSTOM FUNCTION GIVE ERROR #EVAL!

                                    CUSTEM FUNCTION CREATE KYA ZOHOSHEET ME US FUNCTION KO USE KIYA LEKIN DATA TO SAHI HAI LAKIN DATA SHEET ME NAHI LAG LAHA HAI KRUPYA SOLVE KARE MY CODE IS float ADDTWO_TWO(float NO1, float NO2) { ADD = NO1 + NO2; return ADD; }
                                  • Sales Order, Invoice and Payment numbers

                                    Hi zoho friends, it is me again, the slow learner. I'm wondering if there is a way to have it so the Sales order, invoice and payment numbers are all the same? It would be easier for me if they were the same number so there is not so many reference numbers
                                  • Items Below Reorder Point Report?

                                    Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s
                                  • Enhance Sign CRM integration

                                    Hello all, I'm working on a custom Deluge script to enhance the integration between Zoho CRM and Sign by using a writer merge template for additional flexibility. I want to replicate the post-sign document integration that exists between CRM and Sign
                                  • Shortcut to fill a range of cells

                                    Good evening: I'm writing because I haven't been able to find a feature that allows you to select a range of cells, type in one of them, and then use a key combination to type in all of them. In Excel, the keyboard shortcut is Ctrl+Enter. I haven't found
                                  • Passing the CRM

                                    Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
                                  • External User onboarding for zoho connect is not really intuitive.

                                    So the external user is sent an invite, which has a button that directs them to login to zoho to view the invite, but if they don't have a zoho account, they cannot access that invite, which seems kinda silly, as there is not real way on for them to create
                                  • Playback and Management Enhancements for Zoho Quartz Recordings

                                    Hello Zoho Team, We hope you're all doing well. We would like to submit a feature request related to Zoho Quartz, the tool used to record and share browser sessions with Zoho Support. 🎯 Current Functionality As of now, Zoho Quartz allows users to record
                                  • Bigin Android app update: Zoho Books integration

                                    Hello everyone! We’re excited to introduce Zoho Books integration on the Bigin Android App. Once the integration is completed in the web(bigin.zoho.com), the Zoho Books tab will be visible in detail View of Contacts, Companies, and Pipeline records. The
                                  • IMAP Migration from Gmail

                                    I have been trying to import my email from a Gmail server and keep receiving the following error. I have reduced the security, activated imap and no improvement. The link to the Google support item has not helped. Unable to connect to your account. Please
                                  • Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked.

                                    When entering my account, this error is thrown at me, and I deleted a good part of my deleted messages, but I still can not unblock it, I would appreciate your help. reservas@lineasperutravel.com
                                  • Email login error

                                    Login successfully but email page error
                                  • I want to add my other zoho account in same pc

                                    why does zoho restrict me doing many things as i also want to add my second mail account bit its not allowing me to do that
                                  • Request for Creating Multiple Email Accounts on One Mobile Number

                                    Dear Zoho Team, I am planning to shift all my work-related communication to Zoho Mail because of its reliability and features. For my work, I need to create 3–4 separate email accounts for different purposes. Could you please confirm if it is possible
                                  • Automatically Add Recurring Zoho Meeting Events to Zoho Calendar / Zoho Meeting Calendar

                                    Hello Zoho Meeting Team, Hope you are doing well. We would like to request an enhancement regarding recurring meetings created inside Zoho Meeting. At the moment, when we schedule a recurring meeting in Zoho Meeting, it does not appear in Zoho Calendar
                                  • Signature issue

                                    Problem: The signature does not appear when replying or forwarding an email. solve issue: settintgs/Signature Check option place a signature above the content with quotation marks
                                  • Unable to Receive Emails on Zoho Mail After Office 365 Coexistence Setup – Error: 553 Relaying Disallowed

                                    Hello, My domain name is bigniter.com, and I’ve been using Zoho Mail as my email service provider without any issues. Recently, I followed the steps outlined in the Zoho documentation to enable Coexistence with Office 365: 🔗 https://www.zoho.com/mail/help/adminconsole/coexistence-with-office365.html#multi-server
                                  • mail admin not loading

                                    i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... i
                                  • Unify All Zoho Video Meeting Experiences into One Standardized Platform

                                    Hi Zoho Team, We would like to share an important user experience concern regarding the current state of video meeting functionality across the Zoho ecosystem. The Problem Within Zoho, there are multiple ways to initiate or schedule a video meeting: Zoho
                                  • Unify All Zoho Video Meeting Experiences into One Standardized Platform

                                    Hi Zoho Team, We would like to share an important user experience concern regarding the current state of video meeting functionality across the Zoho ecosystem. The Problem Within Zoho, there are multiple ways to initiate or schedule a video meeting: Zoho
                                  • Unify Overlapping Functionalities Across Zoho Products

                                    Hi Zoho One Team, We would like to raise a concern about the current overlap of core functionalities across various Zoho applications. While Zoho offers a rich suite of tools, many applications include similar or identical features—such as shift management,
                                  • Zoho One Backup of entire account

                                    Hello, When using Zoho one is there a way to backup your entire account of all apps that you are using \ activively using in a single step or do you have to backup each applications data individually? Thanks,
                                  • CRM Mobile reports

                                    When our engineers finish a job they like to email the customer a job report. This is best done todate as an email template but we can find no way to include an image field from that module. Is there any other options?
                                  • why cant i access my email account. it keeps asking me for reverifiying my account by entering my password.

                                    I cant access my account. it keeps asking me for reverifcaton by entering my password. once its entered it asks for it over and over.
                                  • Issue with “CC” and “Subject Details” of the initial mail when reply / replied all / forward using Zoho Mail Client (Desktop / Web Mail / Mobile App)

                                    It is observed that when I reply / reply all / forward a mail using Zoho Mail Client (Desktop / Web Mail / Mobile App), the “CC” and “Subject Details” are omitted from the mail which was replied/forwarded. However this is not the case with outlook mail
                                  • Unable to send Emails - 452 4.3.1 Temporary System Error

                                    Whene ever i request smtp server to send the email (without attachment). i recieve error "452 4.3.1 Temporary System Error"
                                  • I can't receive email

                                    I cannot receive any email sent to my Zoho email after the free upgrade plan trial is finished.
                                  • Help for the alisa adding

                                    Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?
                                  • Problem with Writer and Workdrive

                                    Hi team, I’m the super admin for our Zoho One org. WorkDrive is active, and Zoho Docs is deprecated for our org. However, Zoho Writer cannot connect to WorkDrive at all — we’ve cleared cache, tried incognito, and restarted several times. I was able to
                                  • Lite plan attachment said 250mb but actually 25mb ?

                                    Lite plan attachment said 250mb but actually 25mb ? I can't attach over 25mb files, and can't receive mails has attached files over 25mb too
                                  • How to change a BAS that has been filed

                                    I have discovered that a group of expense transactions were accidentally placed in a asset account rather than an expense account. As a result I need to adjust the transaction and consequently most of my BAS to correct the error. Because the BAS have
                                  • Next Page