Tip #26: Execute Next Business Rule

Business rules support webhooks. Each business rule can be used to call a webhook when a specific criteria is met. What if you need to call two different webhooks for a matching criteria?

Continuing from our Tip #25, lets see how to workaround this limitation using the 'Execute Next Business Rule' option.

1. Create a business rule to 'Update Support Ticket' when a bug is created or updated and set the criteria to match when the status is 'Closed'. Select the "Execute Next Business Rule" option.

2. Enter the first webhook URL, click Add Webhook and save the business rule.

3. Create a second business rule with the same conditions and enter the second webhook URL and save it.

Whenever the specified criteria is matched the first business rule is executed and the webhook is called. Upon execution, the second business rule is triggered and the second webhook is called. You can keep adding and executing more business rules to match your requirements.

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