Version Update: Zoho Docs for Desktop

Version Update: Zoho Docs for Desktop

If you've been using the Zoho Docs desktop application, the newest update will make your experience even better. Here's the list of latest additions:


1. Sync failure event log

Identify sync errors and troubleshoot them with cues without any technical support. Now when a file or folder fails to sync, an error icon is displayed on the tray icon. Right-click the tray icon and click on the error message to display the Sync Failure Event log window. The window helps you identify the error type and provides troubleshooting cues.

     

For example, 'Permission Denied' error is displayed in the Event log, if a user tries to upload a file from a Shared Folder without required permission. You can click on the file name in 'Sync Failure Event log' to view the file in its location inside Zoho Docs Sync folder in your desktop or in Zoho Docs web.


Sync Event failures can be sorted by:

1. Error type
2. Date
3. Folder type

 

After your file is successfully synced, the failure event log is automatically removed from the Sync Failure Event log window.





2. Improved upload speed

We've improved the upload speed of files across operating systems, so you can upload large files to the cloud with our desktop application in less time.

 

If you have any suggestions or feedback, please leave them as comments below.


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      • Security Update: Zoho Docs is phasing out TLS 1.0 and 1.1 support

        We'd like to draw your attention to an important security update that will take effect on August 31, 2018. As part of our continuous efforts to keep Zoho services secure and reliable, and to meet updated PCI standards, we're phasing out the early TLS protocols—1.0 and 1.1.    What's TLS? Transport Layer Security (TLS) is a cryptographic technology protocol used to provide secure transfer of sensitive information over the internet.   Why is this necessary? According to NIST (National Institute of
      • Zoho Docs Sync is now compatible with Mac OS High Sierra.

        Apple released it's latest OS update MacOS High Sierra a couple of days ago. We've updated our desktop app accordingly, so that users who have upgraded to the new OS find no trouble with syncing files. An important part of this update is that Zoho Docs Sync now supports the new Apple File System that has been introduced with the OS launch. Download the latest version of Zoho Docs Sync here. Please write to us at support@zohodocs.com for help. Cheers, Zoho Docs
      • Introducing True Syncing of Read-only Folders - Zoho Docs Sync

        Some files are to be read, others to be edited, and some few to be scrutinized and reviewed. The permissions you grant while you share a file decide the level of activity a user can do on your file.  If you have a set of files to be shared with your team and you don't want the contents to be changed in any way, then you can share the files in a read-only folder.​ But what happens when read-only folders are synced to desktops?                                                 Read-only folders synced

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